Product information website with transparent offer and Microsoft Dynamics integration

Case Study - Xo Care

Product information website

Transparent offer, integration with Microsoft Dynamics and communication with the brand’s customers

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About XO CARE

Danish brand XO CARE is a European manufacturer of equipment for dental and prosthetic practices. The company can look back on more than 70 years of market presence and has introduced many innovations to the industry, such as the first microprocessor in a dental unit, touchscreen interfaces and standardized connectivity for different instruments. XO CARE products are recognized by professionals for their reliability, excellent ergonomics and continuous evolution in consultation with the industry.

Client

XO CARE A/S

Location

Denmark

Services

UX/UI Design

Front-end development

Back-end development

Technologies

Microsoft Azure

Dynamics 365

Umbraco CMS

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view of an empty dentist practice

THE CHALLENGE

DIGITAL BRAND PRESENCE

The client needed a new website that performed several key functions. The website had to present the brand's offer clearly and in an elegant style, both in the form of pictures and videos. The site was also supposed to allow for simple, independent publishing of information about new products and upcoming industry events. The website was also supposed to be fully integrated with the CRM system used by the brand, which manages the service of its key business partners.

picture of a dentist chair
picture of a notebook on a desk

THE SOLUTION

AZURE & DYNAMICS INTEGRATION

To create the website, we used the Azure platform and Umbraco CMS as the content management system. As a technology partner of XO CARE, we provided a perfect back-end integration with Microsoft Dynamics 365 CRM used by the company.

closeup on the hand of a dentist holding a dentist drill
two dentists standing with a woman in black sweater lying between them

THE RESULTS

EFFICIENT B2B PARTNER HUB

We fulfilled our objectives 100%. The front-end in crisp, black-and-white aesthetics allows for maximum expression of product photos and videos. The content is perfectly legible and presented in a layout that is intuitive for readers. The partner zone allows the brand’s customers to log on to the intranet for technical support and, among other things, to send warranty forms directly to the manufacturer.

dentists tools hanging next to each other

FAQ

01
What was the full scope of services delivered in this project?
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The collaboration with XO CARE was comprehensive and covered the full development cycle of a modern digital platform. The technology partner was responsible for designing the visual layer and user experience (UX/UI Design) and executed all development work, both on the client-facing side (Front-end development) and in the area of advanced system logic (Back-end development).

02
What technologies were used to create the new website and integrate it with XO CARE's CRM system?
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The project utilized the Umbraco CMS content management system and the Microsoft Azure cloud platform. As a technology partner, the implementation team provided seamless back-end integration with the Microsoft Dynamics 365 CRM system used by XO CARE to service its key business partners.

03
To what extent did the new website meet the established business objectives?
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All objectives set for the project were fulfilled 100%. The new platform successfully combined an elegant and legible presentation of the product offer with an advanced technical background, creating an intuitive space that effectively supports the management and service of the company's key business partners.

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